The Center Smart Services of the RWTH Aachen Campus was founded in 2015 to support leading edge companies of the manufacturing industry with the knowledge and resources to establish and successfully operate a profitable digital business model. This includes the development of a customer-centric value proposition, the optimization of price models and service level agreements, and the design of a comprehensive digital customer journey.

Innovation is the key to manufacture analytical equipment.

With its dedicated hardware and software services, Kuntze Instruments GmbH has already successfully set the course on the path towards digitalization. Kuntze systems can be controlled remotely – Anytime. Anywhere. On any device. Via the Cloud Connect® Services, access to important measurement data is possible, which can be analyzed and evaluated by in-house Data Scientists and turned into profitable changes in the customer processes.

Frank Kuntze, Managing Director of Kuntze Instruments GmbH: „With it‘s expertise in the fields of data analytics, smart maintenance and smart service development, the Center Smart Service is an ideal support for us. Together, we want to actively expand data analytics and strengthen the development of our digital business model.” Currently, the Center Smart Services community consists of more than 64 registered members from various branches of industry. True to the motto „Engineering Digital Business” the Center can already look back into many successful projects and studies with international business partners.